Contact Us

We’re Here to Help

Have questions about health insurance? Need help comparing plans or making a decision? Our team of IRDAI-certified advisors is ready to assist you.

Quick Contact Options

WhatsApp (Fastest Response)

Our most popular support channel. Get instant responses from our expert team.

Chat on WhatsApp

• Available: Monday to Saturday, 9 AM - 8 PM
• Response Time: Usually within 5 minutes

Email Support

For detailed queries, documentation, or formal communication.

Email: support@askbima.com

• Response Time: Within 24 hours
• Best for: Policy documents, detailed questions, formal requests

Phone

Speak directly with our advisors.

Phone: +91 98765 43210

• Available: Monday to Saturday, 10 AM - 7 PM
• Best for: Complex queries, immediate assistance

What Can We Help With?

Before You Buy

• Understanding different plan types
• Comparing insurers and plans
• Coverage recommendations based on your needs
• Explaining policy terms and exclusions
• Premium estimates and quotes

During Purchase

• Filling application forms correctly
• Document requirements
• Medical test coordination
• Policy issuance status

After Purchase

• Claim assistance and documentation
• Cashless hospitalization guidance
• Policy renewal reminders
• Coverage queries
• Grievance resolution

Office Address

AskBima Health Insurance

Mumbai, Maharashtra, India

Note: We primarily operate online. Please schedule an appointment for in-person meetings.

For Business Inquiries

Partnership Opportunities

Interested in partnering with AskBima?

Email: partnerships@askbima.com

Media & Press

For media inquiries and press information:

Email: media@askbima.com

Grievance Redressal

If you’re not satisfied with our services, you can file a grievance:

Level 1: Customer Support

Email: support@askbima.com Timeline: Resolution within 7 working days

Level 2: Grievance Officer

Email: grievance@askbima.com Timeline: Resolution within 15 working days

Level 3: IRDAI

For unresolved insurance-related grievances, you may approach IRDAI:

• IRDAI IGMS Portal: igms.irda.gov.in
• IRDAI Toll-Free: 155255

Frequently Asked Questions

Is your advice free?

Yes, our consultation and comparison services are completely free. We earn commission from insurers, not from you.

Are you available on weekends?

Our WhatsApp support is available on Saturdays. Sunday support is limited to emergencies.

Can you help with claims?

Yes, we provide claim assistance including documentation guidance, hospital coordination, and follow-ups with insurers.

Do you sell insurance directly?

We are an IRDAI-registered web aggregator. We help you compare and connect with insurers, but policies are issued by the respective insurance companies.

Connect With Us

Follow us on social media for insurance tips, updates, and more:

• Twitter: @askbima
• LinkedIn: AskBima
• Facebook: AskBima

We typically respond to all inquiries within 24 hours. For urgent matters, WhatsApp is the fastest way to reach us.