Terms of Service

Acceptance of Terms

By accessing or using the AskBima website (askbima.ai) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Definitions

“AskBima,” “we,” “our,” “us”: Refers to the company operating askbima.ai
“User,” “you,” “your”: Any person accessing or using our services
“Services”: Insurance comparison, quotes, advisory services provided through our platform
“Insurer”: Insurance companies whose products are listed on our platform
“Policy”: Insurance policy purchased through or outside our platform

Nature of Services

What We Are

AskBima is an IRDAI-registered web aggregator that provides:

Health insurance plan comparison
Premium quotes from multiple insurers
Information about insurance products
Assistance in connecting with insurers
General insurance guidance

What We Are Not

We are not an insurance company - policies are issued by respective insurers
We are not financial advisors - our information is educational, not personalized advice
We do not guarantee policy issuance - final approval is at the insurer’s discretion

User Responsibilities

Accurate Information

You agree to:

Provide accurate, complete, and current information
Update your information when it changes
Not misrepresent your health status or other material facts
Understand that inaccurate information may void insurance coverage

Acceptable Use

You agree NOT to:

Use our services for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with or disrupt our services
Scrape, copy, or reproduce our content without permission
Use automated tools to access our services
Impersonate others or provide false identity

Insurance Quotations

Quote Accuracy

Quotes displayed are indicative and based on information provided
Final premiums may vary upon underwriting
Insurers reserve the right to modify premiums or decline coverage
Special conditions may apply based on medical history

Quote Validity

Quotes are typically valid for 15-30 days
Premium rates may change without notice
We recommend verifying current rates before purchase

Policy Purchase

Our Role

When you decide to purchase a policy:

We facilitate your connection with the insurer
The insurance contract is between you and the insurer
Policy terms are governed by the insurer’s policy document
We assist but are not party to the insurance contract

Your Obligations

Before purchasing, you must:

Read and understand the policy document
Review exclusions and waiting periods
Disclose all material information truthfully
Ensure you meet eligibility criteria

Limitation of Liability

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our services are provided “as is” without warranties
We do not guarantee the accuracy of insurer data
We are not liable for insurer actions or policy outcomes
We do not guarantee claim settlements or approvals

Limitation

Our liability is limited to:

Direct damages only (not indirect, consequential, or punitive)
Maximum of the service fees paid (if any)
We are not liable for insurer failures, claim denials, or policy disputes

Exclusions

We are NOT responsible for:

Decisions made based on our content
Claim rejections by insurers
Changes in insurance regulations
Technical failures beyond our control
Third-party website content or services

Intellectual Property

Our Content

All content on askbima.ai, including:

Text, graphics, logos, images
Software and source code
Data compilations and databases
Design and layout

is owned by AskBima or licensed to us and protected by copyright and trademark laws.

Permitted Use

You may:

View and access content for personal, non-commercial use
Share links to our pages
Print pages for personal reference

Prohibited Use

You may NOT:

Copy, reproduce, or distribute our content commercially
Modify, adapt, or create derivative works
Remove copyright or trademark notices
Use our brand without written permission

Third-Party Links

Our website contains links to insurer websites and other third parties. We:

Do not control third-party content
Are not responsible for their practices
Recommend reviewing their terms and policies
Do not endorse all third-party content

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference.

Modifications

To Services

We reserve the right to:

Modify, suspend, or discontinue services at any time
Change features or functionality
Update insurer listings
Alter pricing or partnerships

To Terms

We may update these Terms of Service. Changes will be:

Posted on this page with updated date
Effective immediately upon posting
Your continued use constitutes acceptance

Termination

By You

You may stop using our services at any time.

By Us

We may suspend or terminate your access if you:

Violate these terms
Engage in fraudulent activity
Abuse our services or staff
Provide false information

Dispute Resolution

Governing Law

These terms are governed by the laws of India.

Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

Informal Resolution

Before filing any claim, you agree to contact us at legal@askbima.com to attempt informal resolution.

IRDAI Compliance

AskBima operates in compliance with:

IRDAI (Insurance Web Aggregators) Regulations
IRDAI guidelines for insurance intermediaries
All applicable insurance regulations

Our IRDAI registration details are available upon request.

Grievance Redressal

If you have complaints about our services:

First Contact: support@askbima.com
Escalation: grievance@askbima.com
Timeline: We aim to resolve within 15 working days

For insurance-related grievances, contact the respective insurer or IRDAI IGMS portal.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in effect.

Entire Agreement

These Terms of Service, along with our Privacy Policy, constitute the entire agreement between you and AskBima regarding use of our services.

Contact Information

For questions about these terms:

Email: legal@askbima.com
Address: Mumbai, Maharashtra, India

These Terms of Service were last updated in January 2026.